Date:
From: Dan Harris, CEO Advanced Grower Solutions
I am pleased to announce that
Doane Software has been acquired by Advanced Grower Solutions. Advanced Grower Solutions (AGS),
headquartered in
This is a great acquisition for AGS and all Doane Software customers. With AGS, Doane customers will see exciting new improvements and a renewed dedication to quality. AGS offers a new level of service and commitment to its customers and is devoted to providing world class solutions. Our number one goal is creating an alliance with our customer and focusing on new methods of improving their businesses management systems.
Who is AGS and what type of business
solutions do they offer?
AGS is a technology-based service organization and is a leading provider of internet-based sales and merchandising solutions for the nursery and greenhouse industry. AGS fills the gap in traditional software packages by using web-based tools to manage and communicate information quickly and easily to employees and staff that are geographically dispersed. AGS applications allow remote sales teams the ability to receive up-to-the-minute information about plant availability and customer sales information using wireless, internet connected laptop and tablet computers. In addition, AGS expertise is at the forefront of a new generation of software and services, allowing your business to take advantage of the latest innovations in internet and business management solutions.
What’s different about AGS?
The AGS acquisition of
Looking back a few years you can see how much computing and software technology has changed. While the internet trend began near the end of the 90’s, its availability to most businesses didn’t really start until this year. The availability of DSL, satellite, cellular, and cable internet to homes and business has improved our ability to communicate with each other. This expanding technology has enabled new applications to be created that allow information to be shared by customers, employees and managers, regardless of their geographical location.
AGS is the blueprint for information services of the future by focusing on software as a service and not just a commodity that you install, update and replace every few years. AGS fills the gaps in traditional software packages by proving industry specific expertise and services to help your business adapt to the new business environment. Customers are demanding better information and intense competition and a constantly changing marketplace requires that growers align themselves with technology partners that understand their business practices.
So what does this change mean to Doane
customers?
Our number one goal is to improve
our service and make the transition to the AGS as simply as possible. Because AGS is taking over
Because of our commitment to
customers, AGS will provide updates and technical support to all
We will be expanding our level of service to customers. You’ll be presented with our new options and have the opportunity to decide what solutions work best for your business.
What can we expect in the future from
AGS?
AGS’ top executives and developers have been in the software business for nearly 20 years. Over time, we’ve recognized that our products are not commodities, but solutions that need to be customized and tailored to meet the ever changing wishes of each customer. While businesses in specific industries have similar needs, each business has different operating procedures and values information from different points of view. Over the years we’ve tried to provide everyone with immediate satisfaction in the form of software, but what it really boils down to is technical service and the ability to match your needs with our solution. This solution is not just answering the phone, fixing a problem, or sending an update. Our solution is being available to our customers on an individual basis, providing expertise, technical resources and fine-tuning our applications to meet your needs.
A key difference on how AGS operates as a business is that our services are included in a single monthly fee. Like your telephone and equipment rental, these fees are essential to your business and are budgeted on a monthly basis. Because AGS is a service, you’ll pay a flat monthly fee for technical support, software updates, enhancements and future options.
Our long term commitment to customers is the reason we’re focusing on changes to enhance our product and service. We understand how important computer technology and information is for your business and are adding new options to help your business recognize its full potential. Our company is in business to serve you and we seek to earn your commitment and dedication. We’re listening for new ways to improve your daily procedures and value your comments and ideas.
The future is now and we’re moving in the right direction. Advanced Grower Solutions promises to be your partner and collaborator and we can’t wait to show you a better way.
Sincerely,
Dan Harris, CEO
Advanced Grower Solutions
danh@advgrower.com